Diana Richards - Founder, President and CEO

VSI, Inc. founded by Diana Richards in January 1995 after meeting with a retail clothing store chain experiencing vacuum cleaner maintenance issues with their onsite vacuum cleaners.

The Vacuum Helpline Repair and Remanufacturing Program was conceived by Diana in the parking lot during that meeting. Before starting VSI, Inc., Diana owned a vacuum cleaner shop for 20 years working on all levels from repair, sales and marketing.